Talking to other people and reaching an understanding is quite obvious for many of us. Practice shows, however, that hardly anyone can communicate effectively with another person – be it on the level of private or professional life. Interpersonal communication is a river topic, the exploration of which can … change your life. You will gain knowledge on how and what to say in certain situations, how to control gestures or facial expressions, and finally – how to overcome all communication barriers.
Interpersonal Communication – Essential in Everyday Life
Each of us, even subconsciously, wants to be noticed and listened to – both at home and work. We want to speak and behave in such a way that others would like to start a conversation or be interested in what we say. This creates a bond that a human being – as a social being – needs so much. Although he is often not aware of it. Online payday loans Las Vegas is also good to choose. Interpersonal communication, as a process of transmitting and receiving information in direct contact with another person, is aimed at creating relationships and mutual understanding. Therefore, it is a very important issue that influences our development, well-being, and effectiveness in achieving life goals. Unfortunately, this communication is not always simple, and its complexity made it an object of interest to linguists and psychologists – which is why we referred to it at the beginning as the “river theme”.
What is worth knowing about it?
Interpersonal communication involves two sides – the sender and the recipient. The sender begins the communication process by sending a message to the recipient. Its task is to convey the information so that it is understood by the sender. The latter, in turn, must read the message – for this, it is necessary to understand the symbols conveyed by the sender and understand his intentions, which is often a big problem. When it is successful, we can talk about successful interpersonal communication.
We communicate with others to:
- Exchange information.
- Express your thoughts, feelings, and desires.
- Satisfy your daily needs.
- Get help.
- Determine your relationship with another person.
- Issue an order or perform a task together.
- Express yourself.
Interpersonal communication is a social process. It is only effective when it involves at least two people. It is also a very dynamic and creative process, in which the participants react quickly to messages and learn about the world around them. It is also an inevitable process, lasting throughout a person’s life, through which interpersonal relationships are created.
Effective Communication and Running A Business
We already know the basics of what interpersonal communication is, so we can go a step further. It turns out that communication has a huge impact not only on the social life of an individual but also on running a business. It affects both the perception and image of the company in the eyes of customers, as well as employee satisfaction. The ability to correctly communicate messages will allow you, as a business owner:
- Build a good atmosphere in the team,
- Create positive relations between the employee and the employer,
- Take care of the needs of your employees,
- Gain the status of authority and a leader in the company,
- Skillfully meet customer needs,
- Build a positive image of the company,
- Take care of brand development and attract new customers.
As in everyday life, communicating effectively with others is not easy on the professional level as well. Therefore, it is necessary to expand knowledge and participate in training. Thanks to this, it will be possible to learn the theory as well as acquire practical skills, allowing for the correct construction and reading of messages – in various situations and contacts with different people.
Interpersonal Communication: Verbal and Non-Verbal
When talking about interpersonal communication, it is impossible to ignore the topic of forms of communication. They have an overriding influence on how effective the communication will be, as well as how to create messages that are understandable to the recipient. The basic division is the one between verbal and non-verbal communication. How do they differ and what are their basic features?
Otherwise – verbal communication is the foundation of our daily contact with other people. The basic element responsible for understanding the messages, in this case, is the language used by the sender and the recipient. To make the messages understandable, both parties must use the same language.
In the context of verbal communication, we talk about oral and written communication. Oral has an advantage over the written one because with it we usually also deal with non-verbal messages. Thanks to this, it provides a wider range of possibilities in terms of transmitting information and emotions. Unfortunately – it also has some disadvantages. They include, among others the need to quickly formulate thoughts, which may affect the order of sentences, mixing facts with opinions, or exaggerating certain issues.
Written communication, although devoid of non-verbal elements, is usually much more structured. The sender has more time to formulate thoughts or analyze the message received from the interlocutor. However, it has several drawbacks, such as the need to wait longer for an answer or the inability to express deeper emotions. Within the Internet, this problem was supposed to be solved by “emoticons”, but often, instead of helping, they complicate messages even more.
Although most people believe that verbal communication is by far the most important, the reality turns out to be a bit more complicated. It turns out that as much as 65% of our messages are non-verbal. Therefore, the awareness of this and the ability to use and read gestures in a conversation have a huge impact on the effectiveness of communication or understanding the intentions of the interlocutor.
What is non-verbal communication? Primarily:
- Physical contact,
- Body position,
- Voice key,
- Distance between interlocutors,
- Eye contact.
These are, of course, only some of the elements that have a huge impact on whether interpersonal communication is effective. How we arrange our hands, how we look at the interlocutor or how far we stand is of great importance and says a lot about the relationship between the sender and the recipient. Thanks to gesticulation, we replace sentences, illustrate situations, show emotions, relieve tension, influence the recipient, and show our nervousness. The ability to control all non-verbal signals allows you to strengthen the transmitted messages and easier to convey certain information or hide it.