“Ok Google”, “Hey Siri”.
These are some of the most recognizable voice commands. Interestingly, most of the people that use these commands remain ignorant of the technology that powers these seemingly amazing and exciting commands.
Do you know the technology?
Well, it’s called Google speech to text.
Speech recognition technology refers to intelligent algorithms that are able to understand the spoken words and convert them into machine-readable formats. Back in the days, talking to machines and giving commands seemed straight out of a fictional story, however, thanks to speech recognition technology it’s a reality today. In fact, today the speech recognition platforms have accuracy as much as 95%, which clearly reflects the future world. According to various estimates, more than 50% of the searches in the future will be voice searches and perhaps we are very close to that point already.
The utility of speech recognition is beyond smartphones and personal mobile devices, rather the technology has made significant inroads into various enterprise uses as well. Speech recognition technology is widely used today in customer service, as well as, cybercrime fields. And these aren’t the only two industries utilizing voice recognition technology. Rather various other industries ranging from healthcare to call centers and from hospitality to ecommerce are utilizing voice recognition technology to enhance productivity and improve customer service satisfaction.
Here in this blog, we will be looking at some of the benefits of this technology, while we will also be reviewing Google Text-to-Speech software as a leading voice recognition software in the industry.
Benefits of Speech Recognition Technology
– Talking to Robots
While this isn’t the most obvious benefit of the natural language processing technology, in reality talking to robots using the assistance of voice recognition technology is becoming more and more common across various industries. For instance, tech businesses are already exploring the roles of robots in conducting job interviews. And to be successful in this role, the robots need to have the ability to interpret the interviewee, as well as, have a conversation with the candidates. The maturity of the technology along with the massive volume of the training dataset is enabling tech companies to develop powerful and robust robots which in the future would be able to take over various conversational jobs easily.
– Controlling Digital Devices:
We may not notice but most of us are already using voice recognition technology in our homes like Alexa and Google Home to have verbal communication with machines. However, in the future this conversation is only going to intensify, allowing humans to control all sorts of digital devices through voice searches. The concept of the Internet of Things “IoT” and “Smart Homes” revolves around smart interconnected devices that can be controlled by voice. And while there are other disruptive technologies like artificial intelligence, and machine learning that play a crucial role in smart machines, speech recognition remains the key to enable signal processing in such settings.
– Assisting impaired people
Speech recognition technology has long been tested and used in the medical industry in various roles. One specific role where technology has been delivering better medical solutions is assisting visually and hearing-impaired people. The technology is used by visually impaired people who can’t read the screens. Similarly, speech to text conversion comes as a useful communication tool for hearing impaired people.
– Faster Writing
Whether it be the creative writing industry or call center or a professional business setting, Converse Smartly Speech to text software has come out as an effective and smart technology to offer better writing solutions. While creative writers can utilize the technology to write faster, businesses are utilizing the technology to transcribe meetings more efficiently.
Reviewing the Google Text-to-Speech Software
Now that we are done with the introduction to speech recognition software, it’s time to review one of the leading and most comprehensive speech to text software available in the market – Google’s Speech-to-Text software.
As with many other technologies, Google pioneers the development of speech-to-text software primarily focused to offer a better search experience to users with its search engine. However, today it’s one of the most comprehensive and robust cloud-based speech-to-text software powered by Google’s AI-technology. The software enables users to transcribe the content with precise captions, as well as, offer an improved customer experience with voice commands.
The Google Speech-to-Text software also enables users to transcribe content based on their domain/industry. This unique feature enables users to easily transcribe the technical content of many industries accurately, without having to worry about industry specific or uncommon words. The application is also capable of converting spoken numbers into years, currencies, addresses, and much more.
Google offers various trained models of its speech-to-text software including;
- Phone calls
- Search, and
The software is powered by Google’s AI and machine learning technology that is able to train itself with time for even better accuracy and user-specific personalization. Google’s speech-to-text software is also able to transcribe audio directly from the microphone, or pre-recorded audio file. At present, the software supports over 80 languages, which is the most by any transcription software available in the market.
Google Cloud Speech-to-Text features
Some of the worth mentioning features of Google Speech-to-Text software includes;
- Domain-specific trained models
- Content filtering
- Speech adaptation
- Auto-detect language
- Noise robustness
- Streaming speech recognition
- Multi-channel recognition
Google Cloud Speech-to-Text Benefits
Some of the major benefits of implementing Google speech-to-text software for enterprises is better customer service, improved workflow processes, and enhanced efficiency for transcribing multimedia content.
It’s a robust tool that is powered by precise and matured technologies like artificial intelligence and machine learning. Some of the benefits of using Google speech-to-text software includes;
– Improved customer service
From hotels to ecommerce stores, businesses are utilizing Google speech-to-text software to offer faster, and more personalized customer service. Thanks to the Interactive Voice Response (IVR) and agent conversation, businesses are able to offer customers 24/7 dynamic support.
The platform can be used by businesses to perform analytical processing for the conversation data, thereby, not only improving customer satisfaction but also accessing key insights into customers’ interaction data.
– Transcribe multimedia content
Google speech to text software enables businesses to easily transcribe audio or video content in real-time. This greatly improves the efficiency of various businesses including call-centers, as well as, V-loggers who can now add auto-generated captions for their videos to increase audience reach and offer a better user experience.